Banking Awareness

Importance and Concept, including: Firstly: The Awareness and Educational Dimension: It refers to a set of activities and practices aimed at raising awareness and financial literacy among bank customers, enabling them to understand the aspects related to the various banking services or products offered to them. This enhances their knowledge of the advantages and fundamental risks, empowering them to make appropriate and informed financial decisions and effectively manage their money in a sound and secure manner.

Secondly: Customer Protection (Consumer Protection): Customer protection refers to the implementation of measures aimed at mitigating the risks that customers may face in their interactions with banks. This is achieved through the establishment of regulatory frameworks, policies, and procedures that ensure customers’ access to various financial services within a comprehensive framework of disclosure and transparency in financial transactions. This guarantees their rights without compromise and prevents harm to their interests.

Banking Awareness Guidelines

Know Your Rights

Know Your Duties

Complaint Submisiion Form Template

Announcement of the opening of the banking awarenss department

Best regards

Banking Awareness Department